IHH Healthcare will see close to 400 employees leave as it moves to consolidate its business support services, The Business Times reported.
The healthcare group said in a statement on Thursday (Nov 4) that those affected are from its Singapore, Hong Kong and Malaysia offices.
In Singapore, IHH’s brands include Parkway, Gleneagles and Mount Elizabeth. Across 10 countries, including Malaysia and India, the group runs 190 healthcare facilities, and 89 of them are hospitals.
“As part of the consolidation, some employees will move into redesigned roles while approximately 0.5% of IHH’s 76,000 total workforce will transition out of the organisation across Singapore, Hong Kong and Malaysia,” it said.
The figure translates to about 380 affected employees.
Clinical services, healthcare professionals and patient-facing teams are not affected, it said, adding that patients will continue receiving the same quality of care at its hospitals and healthcare facilities.
IHH said in a statement that the changes form part of its transformation efforts to “drive consistency, efficiency and scalability.”
The group added that consolidating its business support services will help it harmonise processes, unlock synergies across its network and put resources where they matter most for patients.
In Jun, IHH had announced that it would implement a new enterprise resource planning system. Employees who are leaving will receive “support beyond local statutory requirements,” it said.
This includes enhanced enhanced severance packages, immediate access to career transition and outplacement support, and a confidential channel for feedback and assistance.
“IHH is committed to helping staff and their families, ensuring they have access to practical support and resources throughout this transition, with care and respect at every step,” it added.
The decision was not one that the healthcare group took lightly, group Chief Executive Officer Prem Kumar Nair said in the statement. He added that the global healthcare landscape has become more complex and fast-changing, driven by advances in technology, growing healthcare needs and rising patient expectations.
“To continue delivering high-quality patient care for the long term, we must change the way we work and build an organisation that is more resilient, agile and future-ready,” he said.
There would be no changes to business operations and existing contractual arrangements for suppliers, partners and vendors. “Any future changes will be communicated in a timely and transparent manner,” IHH added.
IHH is primarily listed on Bursa Malaysia and has a secondary listing on the Singapore Exchange.
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